Get in Touch

Have questions or need assistance? Our team is ready to help you anytime.

Start Your OEM/Wholesaler Services Partnership

To discuss custom tooling solutions, please complete the form. Our engineering team will follow up promptly. You may also reach out via our social media or website contact.

Address

Room 1501-2, No. 2388 Middle Zhongshan East Road
Ningbo, Zhejiang 315040
China

+86 180 6927 7598

057486862888

Email

movecrab61@gmail.com

Business hours

Monday to Friday
From 8:30 AM to 5:30 PM

Your Questions, Answered

Find quick answers to our most common questions.

See All FAQs

Order & Shipping

1. How can I track my order?

You’ll receive a tracking number by email once your order is shipped. Use it on our website or the carrier’s site to check your delivery status.

2. How long does shipping take?

Most orders are delivered within 3–7 business days. International shipping may take longer, depending on location.

3. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times will be shown at checkout.

4. Can I change or cancel my order?

If your order hasn’t shipped yet, please contact us as soon as possible to request changes or cancellation.

5. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options at checkout.

Product & Returns

1. What is your return policy?

Returns are accepted within 30 days of purchase if products are unused and in original packaging. Contact our support for assistance.

2. Are your products covered by warranty?

Yes, all our products include a limited warranty. Check the product page or contact us for details.

3. Do you offer discounts for bulk purchases?

Yes, special pricing is available for large or business orders. Reach out to us for more information.

4. Is my personal information secure?

We take privacy seriously and use advanced security measures to protect your data.

5. How can I contact customer support?

You can reach us via email or through our Contact Us page. We aim to reply within 24 hours.